Full service (Bucharest time, on Hungarian banking days):
Monday-Friday: 9:00 - 22:00
Emergency assistance(1) (Bucharest time, on Hungarian banking days):
Monday-Friday: 22:00 - 9:00
Saturday, Sunday and public holidays: 0:00 - 24:00
(1) Bank card administration: bank card blocking / activation / limit change, fraud and suspicious transaction management.
Banking scam / fraud
If you fell victim to a banking scam/fraud or if your bank card, NetBank or eBank mobile app information, codes or passwords might have been revealed, call our customer service at +36 1 510 0527 or +36 70 960 9871, then select item 0 in the menu to report the incident and have your access blocked.